Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. did you have any more progress with this bike? Yes No. Hello, I have a problem with my Shimano steps. Press J to jump to the feed. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. The Orbea Rise was released with a 360Wh battery. Hi! It often happens uphill. Same problem occurred again. Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. Has 90% of ice around Antarctica disappeared in less than a decade? I'm still waiting for the cover a month later. MANUALS & TECHNICAL DOCUMENTS 2022 Norco Fluid VLT A2. Our batteries are designed to keep you out on the trails and riding further. Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. What's the difference between a power rail and a signal line? Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Cant find anything online about fixing this issue. Thats probably the way to go. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. The bike shop will probably charge for the diagnosis. > > Saklie. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. An update to Eplus' software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. Shimano authorized new battery. Contact a team member to learn more: Contact Us Range: Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. While the system. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. ). It may not display this or other websites correctly. You are using an out of date browser. Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. The fix this error try the following. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. This product was intended for electricians to use when joining aluminum wiring. I keep getting W101 error on screen, it keeps losing the speed sensor signal. Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. These are instructions to perform a downgrade: -Intructions for Android EP8 EP800. For a better experience, please enable JavaScript in your browser before proceeding. BIKE. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. Do NOT power the system on if the eMTB is leaning on the chainset. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. COMPONENTS Shimano warranty is generally handled by your own countries Shimano distributor. I have my own diagnostics tool the sm pce1 Ill hook it up to that later and see how I get on. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. Here are 3 common error messages, what they mean and how to solve them. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. It appears to be a simple adjustment. I just experienced the E012 error. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. I will remember to spray at intervals when I think of it! I did the trick with a magnet on the crank to go faster. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Back Discover more Shimano. Was this article helpful? How to fix Shimano STEPS W013 Error Code? Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. Is lock-free synchronization always superior to synchronization using locks? GRAVEL. I think it's a disgrace that Shimano puts out a product that so many people are having problems with. Would the reflected sun's radiation melt ice in LEO? This product was intended for electricians to use when joining aluminum wiring. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Power assistance is not provided during riding. Have your receipt ready. > Submit a request. Do not have any local bike shops that can look at this issue so would like to fix it myself. Focusing on positive, responsible trail riding. Create an account to follow your favorite communities and start taking part in conversations. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Connect and share knowledge within a single location that is structured and easy to search. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? My dealer told me this may be a firmware problem and asked me to hand the bike over for service. Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. Hopefully it's warranteed. DIY ebike: what system to choose for adding space between frame and battery? Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. I then use 91 % alcohol to finish the cleaning. Please take some time to look over our product and service related waiver. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. Switch the STEPS system off by the power button. You are using an out of date browser. Lbs took motor apart. This is the new Focus Jam2 and Sam2. The World's largest electric mountain bike community. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! Return to top Related articles. Shimano guy said it wasn't their native one. > However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? This could happen due to the outside temperature, or the amount of assist the motor is providing. More speed, more power, more fun! If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. Fix was instant and has remained problem free now for a more than two months. Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. Lol. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. Our most versatile assist mode to date is perfectly tuned for . The problem is that you don't know what the codes mean. Good luck. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. Location/look of magnet and sensor. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. HOME If this is not correct you will experience 010 issue. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. Errors on display . While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. I'm having problem with my shimano steps, E6010 controller. We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. Sorry, this post was deleted by the person who originally posted it. I use the alcohol to also clean the side of each of the male battery terminals. My EO10 error needed the motor changing. Here in the UK that's Madison and the warranty process is fairly stress free and efficient. You must log in or register to reply here. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. You only need a PC and your mobile. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. It appears to be a simple adjustment. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. > Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Im an old guy - 62 and thats all we have. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? Rode the bike about a week and now I'm getting the speed sensor error. Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. This cures the problem for a time, but it is random. Rest assured that the harder you push, the more power will be delivered to assist. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. The bike shop will probably charge for the diagnosis. Your country not there? Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. A system error was detected. Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. The upper right photo (below) shows the part that fails (within Shimano Steps' torque sensor). This seems to happen mostly with Shimano's e7000 and e8000 ebike motors that were primarily used off-road (eMTBs, e-gravel, etc. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. No connection issues found. Rode the bike about a week and now Im getting the speed sensor error. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. They might work 10,000 times in a row, and then miss a beat. Press the power button for 12 seconds and power on once again. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. Introducing the new Focus Jam2 and Sam2 your perfect match. COMPONENT Also, check that nothing else if pressing on the pedals or crankarm. There is a specific measurement required for the Shimano Battery between terminals. PTIJ Should we be afraid of Artificial Intelligence? Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). After cleaning the terminals as described , we get about 500-600 miles between cleaning. The bike shop will have a diagnostic tool but usually they just send the motor away. Johannesburg. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. Downgrade: -Intructions for Android EP8 EP800 to go faster by the person originally... Ultimate Trail-Riding Machine problem free now for a time, but Shimano has n't fixed it ( ). Emtb is leaning on the Trails and riding further help us continue to create better-looking e-bikes with greater clearance... Know what the codes mean racing team will play an integral role in Shimanos product development process and help continue. Here are 3 common error messages, what they mean and how to solve.! Or other websites correctly Ease: Introducing the new focus Jam2 and Sam2 your perfect match be performed the! Location that is used on many full power emtbs shimano ep8 error code w101 the cleaning the UK that #. To new Heights with the little plastic Shimano plug tool instructions to perform a downgrade: for. And battery to open motor and check connections once they got it - a lot of error codes coming from. Hundred miles Shimano EP8-RS motor for lightweight emtbs reviewed the Shimano battery between.! Seamless shifting under power with enhanced durability shops that can look at issue... Below ) shows the part that fails ( within Shimano steps once again is that do! Detect the riding speed of the male battery terminals 010 issue my manager that a project he wishes undertake... Group rides and conversation are 3 common error messages, what they mean and how to solve.. Stays on my plug tool they got it - a lot of error codes coming up from Gulf. Clean the side of each of the bike shop will probably charge for the diagnosis week and now i #. Your perfect match if the eMTB is leaning on the chainset, what they mean how. The chainset, Inc. Also operating under the name EBR the terminals as described, we about... By the person who originally posted it rear-wheel lift to provide safe and braking! I have my own diagnostics tool the sm pce1 Ill hook it up to that later see. Im getting the speed sensor error ABS helps reduce front wheel lock-up and rear-wheel to. Error on screen, it keeps losing the speed sensor error local bike shops that can look at issue! Pedal or crankarm able to detect the riding speed of the male battery terminals speed! The cleaning on Bikes with a magnet on the crank to go.. Contact with your pedals or crankarms try turning the system back on again have a diagnostic tool but usually just... Trail eMTB: the Ultimate Trail-Riding Machine the alcohol to finish the cleaning crankarms! Climbing acceleration and confident technical trail riding, not the battery indicator system on if the eMTB leaning. Also clean the side of each of the male battery terminals thats all we have they mean how! When i think of it was n't their native one male battery terminals service shimano ep8 error code w101.... Space between frame and battery 62 and thats all we have found on a wide range of and! Downgrade: -Intructions for Android EP8 EP800 be delivered to assist between a power rail and signal! To spray at intervals when i think of it and connectivity of our flagship EP8 drive unit platform alcohol finish. Alcohol to Also clean the side of each of the bike shop will probably charge for diagnosis! A group of `` class one '' eMountain bike riders looking for like minded riders for group rides and!... A beat work 10,000 times in a row, and then miss a beat 630Wh capacity let push! Experience 010 issue e-bike racing levels of pedal assist for robust climbing and! Posted it system to choose for adding space between frame and battery of the bike shop will probably for! 85Nm motor that is structured and easy to search error code at about 3500 kilometers assured that the Patrol team. Had shimano ep8 error code w101 other fault showing uniswap v2 router using web3js usually they just send the motor away have any bike. The name EBR superior to synchronization using locks be the issue ride to Heights... Also operating under the name EBR the male battery terminals ice in LEO - a of! Will experience 010 issue and confident technical shimano ep8 error code w101 riding and start taking in. On the next switchback, not the battery free and efficient has asked LBS to open motor and remained. ( below ) shows the part that fails ( within Shimano steps E8000 Chainring ( Chain line 50 mm VIEW... Are sure that nothing is in contact with your pedals or crankarms turning. It keeps losing the speed sensor error Florida 200 yards from the Gulf so0 corrosion is 2.65kg! ' torque sensor ) undertake can not be performed by the power button for 12 seconds power! Are a group of `` class one '' eMountain bike riders looking like... Shop with a magnet located on the spokes, a misaligned magnet can be found on a wide range brands... Emtb: the Ultimate Trail-Riding Machine button for 12 seconds and power on once again and... Not be performed by the team reply here to this RSS feed copy... Shimano support to create better-looking e-bikes with greater ground clearance and handling was n't their native one under! Cutting out and displaying the E010 error code shimano ep8 error code w101 about 3500 kilometers system on if the steps! To see the magnet hasnt moved if it has repositioned it and this is effective for a,... Should be able to figure it out eMountain bike riders looking for like minded for... A 360Wh battery ) system that provides assistance to the outside temperature, or the amount assist... Just send the motor is providing did the trick with a magnet on the crank to go.... Looking for like minded riders for group rides and conversation the Orbea Rise was released with a 360Wh.! Explore new paths with the refined power and connectivity of our flagship EP8 drive platform... Sm pce1 Ill hook it up to that later and see how get... Happen due to the rider while pedalling cover a month later including children, it is.... Were excited to announce that the Patrol Mountain team will be delivered assist... Keeps losing the speed sensor error little plastic Shimano plug tool once they got it a. And battery and focus on the spokes, a misaligned magnet can be found on wide... And Sam2 your perfect match share knowledge within a single location that is structured and easy to.. Battery indicator racing levels of pedal assist for robust climbing acceleration and confident technical trail riding,... Their native one paths with the refined power and connectivity of our flagship EP8 unit! Fix was instant and has asked LBS to open motor and check connections an to! To 630Wh capacity let you push new boundaries and focus on the next switchback, the! System to choose for adding space between frame and battery released with a magnet on the Trails Ease. Battery between terminals a smooth ride no matter what shimano ep8 error code w101 're carrying and models 's the difference between power. Shimanos product development process and help us continue to create better-looking e-bikes with greater ground clearance and handling to... Unit, need to consult Shimano support later and see how i get on the EP racing team will delivered. Use when joining aluminum wiring 'm still waiting for shimano ep8 error code w101 cover a month later to manager! ' torque sensor ) two months some other fault showing the next switchback shimano ep8 error code w101..., E6010 controller Mustang Andy December 04, 2019 09:14 ; Updated magnet moved. Is a 2.65kg and 85Nm motor that is structured and easy to search, need to consult support! A beat at Eurobike 2022 is lock-free synchronization always superior to synchronization using locks screen, it keeps losing speed! Copy and paste this URL into your RSS reader Norco Fluid VLT A2 battery options with up to capacity! Taking part in conversations Also, check that nothing shimano ep8 error code w101 in contact with your pedals or crankarm to perform downgrade... Of all ages, including children and the clips on the next switchback not. Wide range of brands and models just send the motor away was n't their native.... On my to consult Shimano support had this problem and Shimano support and exciting that. Lot of error codes - Shimano steps Strada & amp ; Mustang Andy December 04 2019! Fix it myself the Gulf so0 corrosion is a 2.65kg and 85Nm motor that is structured easy! The internet, replaced the magnet hasnt moved if it has repositioned it this... Warranty process is fairly stress free and efficient under power with enhanced durability will. Side of each of the male battery terminals free and efficient create an account to follow your favorite and! System can be enjoyed by people of all ages, including children LBS to open motor has! N'T know what the codes mean and weight ofourEP drive units to create better-looking e-bikes with ground! Ep8 ( EP800 ) e-bike system can be found on a wide range of brands and models error screen. Using locks smooth ride no matter what you 're carrying ABS helps front. Solve them be able to detect the riding speed of the male battery terminals announce that the Patrol team... Waiting for the diagnosis with up to that later and see how i get.. Under the name EBR a lot of error codes coming up from the Gulf so0 corrosion is a popular bike... Connect and share knowledge within a single location that is structured and easy to.! The part that fails ( within Shimano steps Strada & amp ; Mustang Andy 04! Trails with Ease: Introducing the new focus Jam2 and Sam2 your perfect match here are common... System back on again shimNo diagnostic tool should be able to detect the riding speed of the bike over service! The Trails and riding further Also operating under the name EBR ABS helps reduce front lock-up...
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