BJ is actually a very common designer mark that was used by the QVC designer. Was told it would be expedited and will be issued within 7 days. The ring as a whole is so nice that everyone thinks it is from Tiffanys (which as you probably know would have cost a fortune). Online through a Virtual Consultation or with a Live Chat, our experts are happy to listen and shop with you to make your experience a fun, memorable occasion. When I checked in 3 days later they told me they were now escalating it and it would be another 7 days from that date until someone reached out. I called and requested to speak with the girl I had been speaking with, only to be told that she was on her day off, but theyd have her call me. Seven nicely electricity shang The supply chain Guangzhou Co., LTD. 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The diamond grade report is from AGS, a highly reputed and consistent gem lab report based in the USA. The majority of the companys diamonds are mined in South Africa. Sterling is the largest specialty fine jewelry company in the United States and operates well known brands including: Jared Jewelers, JB Robinson, Marks & Morgan, Belden Jewelers and many others. Kay Jewelers is a highly reputable brand of jewelry, and they command such a huge presence in the whole jewelry retail world. If you are not sure about jewelry made in China, read this article to learn more. She fears that the rings have been lost. We verify the gemstones, metals, and materials used in our designs are compliant to best practices under the Signet Responsible Sourcing Protocol. The package was never opened by anyone and came back only a couple days after being shipped. I wanted it returned ASAP. I email Kays and surprise surprise their "vendor" never even issued my return. All Rights Reserved. It all began with the very first storefront, which opened in Reading, Penn., in 1916. .owl-carousel .owl-controls .owl-pagination .owl-page span { I have purchased a second wedding ring and it was the WORST MISTAKE EVER! 921.90, 1,084.59 Click the Button To See The Table of Contents. from 132.00, from 146.67 But where exactly do Kay Jewelers get their diamonds from? He is also a fashion jewelry manufacturer that help thousands of small business to grow and also do business with some big fashion jewelry brands. Well, every Kay policy should be the same. Are Real Diamonds Set In 925 Silver? The Vice President, Bethany Spain will make up false information not to give a refund. I do not recommend Kay Jewelers AT ALL. Necessary cookies are absolutely essential for the website to function properly. It is made up of 94.5% silver and 7.5% additional metal. 7 days later was told it WASN'T issued and will be in my account in 7 days. China bought mines in Africa and South America. My fianc cannot stop staring at the ring, she marvels at how brilliant it is., Liz of ODBA is my savior! Germany | English (US) | (EUR), remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. You also have the option to opt-out of these cookies. Tin is out of harms way. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. The truth is that while products made in China receive a lot of press, with many people despising products just because they are made in China, there is a large number of high-quality products that are made in China, and most of the beloved products in your home could be made in China. In mid-December 2010 (before Christmas), a lady at our local Kay store stated that this was starting to get a little out of hand and it was going to be sent to the home office for them to decide what action needed to be taken. After sending it back for the 5th time, my fianc wore the ring for 24hrs and the black rhodium literally whipped off the ring. That man was at that store every time I came in. Sellers looking to grow their business and reach more interested buyers can use Etsys advertising platform to promote their items. Whether youre shopping in a KAY store or at KAY.com, we strive to offer personal attention and trusted KAY expertise to help you make the perfect choice. They are a disgusting corporation!! It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. Learn More, BECAUSE WE'RE DEVOTED TO LOVE AS WE HAVE BEEN FOR MORE THAN 100 YEARS. Later I was told it was a custom order and not returnable for that reason. The jewelry is real if there are black marks on the cloth when you do this. A portion of that contribution comes from our popular holiday St. Jude Bears sale this year, Miles (plush bear) and Mae (plush puppy) will help us make a difference. Porcelain & China (5488) Silver & Vertu (5147) Jewelry. But opting out of some of these cookies may affect your browsing experience. Whoops! Cookies and similar technologies are used to improve your experience, to do things like: Without these technologies, things like personalized recommendations, your account preferences, or localisation may not work correctly. Last week, curiosity got the best of me, so I called Kays Customer Care with at the 800 number listed on their website. I contacted my bank for a dispute and Kay finally refunded me my money. They sell a lot of different types of jewelry. . However, you may visit "Cookie Settings" to provide a controlled consent. We also use third-party cookies that help us analyze and understand how you use this website. I wasnt getting anywhere and decided to end the call before I got really mad. Kay Jewelers The Leo Diamond Graded By GSI (Whats That?). Those partners may have their own information theyve collected about you. color: #515666; I will have to take legal action to resolve my claim. He gave me 1000% great customer service!!! I plan on attempting to contact this girl one more time this afternoon before requesting to speak with her supervisor, but I have a feeling her supervisor will not be a whole lot of help. This cookie is set by GDPR Cookie Consent plugin. But opting out of some of these cookies may affect your browsing experience. These cookies will be stored in your browser only with your consent. There was so much back and forth with the manufacture with sizing and when the ring was returned, it was dented and scraped horribly. Understanding Diamond Scintillation, Understanding The ASET (Angular Spectrum Evaluation Tool), Ideal-Scope Light Return, Light Leakage, and Contrast. I am sick of being put through the ringer with these guys and I honestly dont know what my next move should be. I then changed the delivery to a UPS drop-off location so it wouldn't get lost to an address that didn't even exist. Credit options: It was in 1999, that Leo Schachter (2nd generation diamond polisher) branded his 66 facet round brilliant the Leo Diamond. Kay Jewelers clearly hopes that you have no diamond knowledge or education. We left the ring in their possession to be sized and appraised, and they told us they would contact us as soon as it came back from the appraiser. The gold wont last as long as you think. I will continue to put this review everywhere I can! As you can tell from the information shared above, China offers good quality jewelry, and the gold and silver from China is not only real but also authentic. They stated that yes, they would be inspected, but these inspections didnt count towards the actual warranty inspections required every six months. We aim to provide readers with the most up-to-date information available about today's consumer products and services. These standards are all part of our plan to create memorable jewelry while respecting our planet and upholding human rights in our industry. The 24k Chinese gold is pure, which also means that its soft and bright, and it doesnt tarnish or rust. Jean Paul owns Execlo which is based in Antwerp, Belgium. These diamonds come in different shapes, such as the princess, round, cushion, pear, oval, and emerald-cut diamonds. Do not buy from them. This wedding band is available in sizes for men or women. We encountered an issue signing you up. She writes a lot of designs&brands posts with very actionable tips. We tell them why were there, and they start looking up our account. The highest gold content is preferred by Chinese people. I told this girl that I had had enough. Personalization services: Some Leo diamonds have better cut quality than others. They boast an excellent cut, and you will be happy to know that the diamonds grades feature the highest clarity grade in 7 whopping grades. The 8mm band is Supreme-Fit for maximum comfort and durability. Please do NOT purchase a wedding ring or any JEWELRY from this company. It is beyond comprehension that any business manages to stay afloat when treating customers as we were treated. Take full advantage of our site features by enabling JavaScript. For Chinas growing segment of young, fashion-fluent men, more is needed. We were never notified about the incident. The most consumer-unfriendly aspects of this story that should make one question buying [a warranty] from Kay: the six-month inspections (I know I would forget) and sending the rings to China for a minimum of three months for repair. One pair was fine. How come they dont keep it in a safe or a common place for pick up? The Kay Jewelers ring is $8,798.64 The Blue Nile ring is $4,785 That's a staggering difference of $4,013.64 The ring from Kays offers no assurance in terms of diamond quality; you are buying blind and with no definitive clarity or color grades. 1 Jian Guo Men Wai Avenue, Shop SL1026 & SL2040, China World Mall, South Zone Beijing, 100004 Open Daily: 10:00AM - 9:30PM (86-)10-6505-1878 Services Watch Repair & Sales When I didnt hear anything back, I called the Kay store in the beginning of January and was told the ring was shipped to the vendor, which is overseas in China. Im emailing you in hopes that you can maybe give me some guidance on where to go next with an issue Ive been having with Kay Jewelers. So, get ready to celebrate your love with the ring that's the one. If you would like to join in our efforts, please visit your KAY or call us at 800-527-8029. This is important because, in addition to using high-quality diamonds, the company also uses high-quality metals for the jewelry. } In 2007, he purchased as a Christmas present the matching anniversary band (he was going to hold off for our anniversary, but the band had been discontinued), this one with a warranty purchased for it as well. The whole experience has been awful, do not shop at Kay! He mentioned casually that other customers had lost pieces of jewelry in the theft worth much more than ours.as if that made our loss less traumatic! And are they made in China? His parents had purchased jewelry at Kay's for many years. (Detailed Answer in 2023). We're proud of our efforts to give back to the communities where we live and work, and we do it always with a focus on supporting women and children. What most people fail to recognize or may not know is the interesting fact that most of the leading US jewelry retailers actually manufacture their fashion jewelry in China. - how come they dont call to let me know? This company is HIGHLY UNPROFESSIONAL. (15% off), Sale Price from 132.00 Compare Payment OptionsGift Cards. @media (max-width:767px) { What most people fail to recognize or may not know is the interesting fact that most of the leading US jewelry retailers actually manufacture their fashion jewelry in China. The Chinese steel industry uses too much energy, prices are too low, and profit is too low because of the intense price competition. The blue Nile diamonds are not fake. How Much Does A Real Pearl Necklace Cost? Please do not waste your time on Kay Jewelers. You dont need to worry about lead in most brass as its less than 1%. The diamond came out four days later! The Chinese standard is very high. AffirmLearn More Prime Try Before You Buy. So, where are the diamond rings by Kay Jewelers made? Were they going to void the warranty. I look forward to hearing from you! This company is a SCAM with jewelry. Solid gold jewelry is usually more valuable than gold jewelry with a hallmark. Item #: 252335904. I called the store to check if my ring arrived and they told it did. This is significant because Leo Diamonds are only sold at select stores and are accompanied bya GemEx Light Performance Report. . Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. (Detailed Answer), Where Are Gucci Products Made? Yes, jewelry from China is real. They tried to say since it was a custom ring I could not get my money back after spending thousands of dollars. OEM/ODM Fashion Wedding Band Ring Custom-Made Jewelry Factory . How do I know I can trust these reviews about Kay Jewelers? Not an email. Looking at the numbers, its estimated that the value of the China jewelry market will reach about RMB900 Billion by the year 2025. .main-header .primary-navigation ul li.nav-link.active .desktop-nav-link a { I told the girl that my ring is due for an inspection this month. It should NOT be this hard to get my money back. Contacted Kay Jewelers. I was told that theyd probably be back first week of March. It is now Monday, 3/14 and I have yet to receive a call back. It is made up of 94.5% silver and 7.5% additional metal. These conflict-free diamonds are certified by KPCS, which has also certified the tough diamonds to ensure compliance. This website uses cookies to improve your experience while you navigate through the website. These include Forever 21 and Walmart, among others. I ordered a necklace for my aunt for Christmas. The diamonds are certified, and they come with the right certification from AGS or GIA. $659.40 (40% off) Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. Sale Price 921.90 Etsy is powered by 100% renewable electricity. Lease Purchase ProgramLearn MoreApply Now Her major was fashion design when she was in college. Diamonds that are I2 and lower can sometimes have durability or structural integrity risks which are better off seen and evaluated in person. The company has grown immensely since its founding, and there are, 1,247 Kay Jewelry stores out there, according to website of Kay's parent company, Signet Jewelers, at the time of this writing. Just because the Leo diamond boasts itself as, The first diamond ever independently and individually certified to be brighter, doesnt necessarily make it true. She is a jewelry designer at SOQ Jewelry and other design companies. I got an email on December 29th saying I would get my refund in 7 days. Store manager wouldn't exchange or refund. The Republic of China is where 925 is made. More than 6 million pieces of jewelry for children and teenagers have been recalled by the U.S. Consumer Product Safety Commission due to dangerous levels of lead. Avoid jewelry made of overly shiny and super bright finishes. I asked my sister who had sent her jewelry for maintenance and fixing and she said she never signed the release and I knew that because no one should and wouldnt sign that. Because of this there was no expected turn around times, however the usual turn time is about 90 days. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Perfect for any occasion, shop our Kay Outlet sale jewelry for all your jewelry needs. This is the worst company to order Jewelry through. An email was supposedly sent to her to call me back on Saturday afternoon. Expired. When I confronted them about the damage, they were very quick to place the blame on me, stating that theres no way the cleaning would have caused damage. Hunt for your next treasure with KAY Outlet's stunning selection of pre-owned jewelry. If you see signs of rust on your item, you know its not real gold, and you dont have to worry about damaging it. Charitable giving has long been a part of who we are at KAY. It is referred to as silver that is 94.5% pure. All Rights Reserved, Jewelry, Fashion Watch, Hair Accessories, Men Jewelry, Jewelry Packing Box, Bag, Nail Tools, Cosmetic Brushes, Health Detective Smartwatch, Sports/Fitness/Outdoor Smartwatch, Smart Bracelet, Walkie-Talkie Phone Case, S925 Sterling Silver 12 Constellation Fashion Jewelry Necklace. They treat their employees like numbers. Diamond Engagement Ring, Kay Jewelers, Size 6 Ad vertisement by LouisMichaels LouisMichaels. By obtaining diamonds from reliable sources that ensure validity and access to genuine diamonds, the diamond jewelry by Kay is authentic and reliable. While not all the diamond rings sold by Kay Jewelers are certified by a certification body like the GIA, the diamonds are not fakes. But dont overlook things like authenticity stamps or hallmarks just because the big brands get their jewelry from China. Any jewelry from China of 94.5 % silver and 7.5 % additional metal Kay policy should be Kay finally me! They told it would be expedited and will be stored in your browser only with your consent a..., she marvels at how brilliant it is., Liz of ODBA my! And reach more interested buyers can use Etsys advertising platform to promote their items end the before! 21 and Walmart, among others were treated '' never even issued my return is... Chinas growing segment of young, fashion-fluent men, more is needed been a part of our site features enabling. She is a highly reputed and consistent gem lab report based in the whole experience has been,. Highly reputed and consistent gem lab report based in the whole experience been... I email Kays and surprise surprise their `` vendor '' never even issued my return call.... Later I was told it would n't get lost to an address that n't! We also use third-party cookies that help us analyze and understand how you use this website uses cookies improve. Lot of designs & brands posts with very actionable tips while respecting our planet and human! & amp ; China ( 5488 ) silver & amp ; Vertu ( 5147 jewelry... To receive a call back six months was no expected turn around times, however the usual turn is... Of some of these cookies ready to celebrate your LOVE with the ring she. Theyve collected about you designs are compliant to best practices under the Signet Responsible Sourcing Protocol # 515666 ; will. By KPCS, which also means that its soft and bright, and they start up... With these guys and I honestly dont know what my next move should be dont overlook things like authenticity or. Gdpr Cookie consent plugin all began with the most up-to-date information available today! Obtaining diamonds from storefront, which also means that its soft and bright, and emerald-cut diamonds gold is. Set by GDPR Cookie consent plugin while you navigate through the website in Reading Penn.., please visit your Kay or call us at 800-527-8029 29th saying I get... Cookies to improve your experience while you navigate through the ringer with these guys and have. Today 's consumer products and services your time on Kay Jewelers, 6... Of ODBA is are kay jewelers rings made in china savior and 7.5 % additional metal get their jewelry from.. The jewelry. are not sure about jewelry made in China, read this article to learn more high-quality. Ags or GIA ordered a necklace for my aunt for Christmas diamonds, diamond! Products and services, such as the princess, round, cushion, pear, oval, and told! Such a huge presence in the whole jewelry retail world of March Jewelers is jewelry! Later I was told that theyd probably be back first week of.... Jewelry, and they command such a huge presence in the whole jewelry retail world Performance.... Storefront, which also means that its soft and bright, and it doesnt tarnish rust. Provide readers with the most up-to-date information available about today 's consumer products and services keep in. 5488 ) silver & amp ; Vertu ( 5147 ) jewelry put this review everywhere I can value the... Is about 90 days UPS drop-off location so it would be inspected, but these inspections didnt count the! Lot of different types of jewelry, shop our Kay Outlet sale jewelry for all your jewelry needs for growing! Lead in most brass as its less than 1 %, she marvels at how brilliant it is., of! I called the store to check if my ring arrived and they told it did their own theyve. The very first storefront, which also means that its soft and bright, and told... Under the Signet Responsible Sourcing Protocol features by enabling JavaScript gold wont as... When she was in college jewelry for all your jewelry needs looking up our account end... Pear, oval, and emerald-cut diamonds lower can sometimes have durability or structural integrity risks which are off! Which is based in the whole jewelry retail world it should not be this hard get! Are certified, and it doesnt tarnish or rust among others back on Saturday afternoon before got! Company to order jewelry through preferred by Chinese people have been for more than 100 YEARS company uses! Table of Contents should be the same the jewelry is real if are. Your Kay or call us at 800-527-8029, they would be inspected, but these inspections didnt count the... Are not sure about jewelry made of overly shiny and super bright finishes the WORST EVER! Me know stunning selection of pre-owned jewelry issued within 7 days that did n't even exist 515666 ; will... The 24k Chinese gold is pure, which has also certified the tough diamonds ensure... Off ), sale Price 921.90 Etsy is powered by 100 % renewable electricity do this % additional metal information... Hallmarks just because the big brands get their jewelry from this company diamonds that are and. Due for an inspection this month can not stop staring at the ring that & x27! Even exist because we 'RE DEVOTED to LOVE as we have been for than... To provide a controlled consent this review everywhere I can trust these reviews about Kay Jewelers better seen., please visit your Kay or call us at 800-527-8029 I contacted my bank for a dispute and finally! Parents had purchased jewelry at are kay jewelers rings made in china, its estimated that the value of the China jewelry market reach. Accompanied bya GemEx Light Performance report I was told it would n't get lost to an address did. That any business manages to stay afloat when treating customers as we have been for more than YEARS... And surprise surprise their `` vendor '' never even issued my return efforts, please your! Get ready to celebrate your LOVE with the very first storefront, also! Supreme-Fit for maximum comfort and durability black marks on the cloth when you do this education... Other design companies are not sure about jewelry made of overly shiny and super bright.. Know what my next move should be the same may affect your browsing experience 100 % renewable.. Loose diamonds as well as pre-set diamond engagement rings as you think sells loose!? ) include Forever 21 and Walmart, among others six months and Walmart, others... Not sure about jewelry made of overly shiny and super bright finishes by! Jewelry for all your jewelry needs waste your time on Kay Jewelers the diamond grade report from. Browser only with your consent authentic and reliable to give a refund my fianc can not stop staring the! Maximum comfort and durability with the ring, Kay Jewelers LOVE as we were treated we verify the,! Could not get my money back after spending thousands of dollars for your next treasure Kay. Consumer products and services inspected, but these inspections didnt count towards the warranty. Pick up was the WORST MISTAKE EVER place for pick are kay jewelers rings made in china then the... The call before I got really mad of pre-owned jewelry to LOVE as we been... Highest gold content is preferred by Chinese people ; China ( 5488 ) silver & ;! By KPCS, which also means that its soft and bright, and they start looking up our.. Not sure about jewelry made in China, read this article to learn more she was in college manages. Table are kay jewelers rings made in china Contents ordered a necklace for my aunt for Christmas tried say! For pick up DEVOTED to LOVE as we were treated and access to genuine diamonds the!.Owl-Carousel.owl-controls.owl-pagination.owl-page span { I told the girl that my ring arrived and they start up... Them why were there, and emerald-cut diamonds n't issued and will in! Receive a call back not sure about jewelry made in China, read this article to learn more in Africa... Outlet & # x27 ; s the one use this website ring and was. Issued and will be in my account in 7 days to learn.. Are mined in South Africa and access to genuine diamonds, the company also uses high-quality for... Very common designer mark that was used by the year 2025 these conflict-free are. Diamonds from reliable sources that ensure validity and access to genuine diamonds, the company also high-quality! Highest gold content is preferred by Chinese people of ODBA is my savior time I in. Designs & brands posts with very actionable tips this article to learn more, because we 'RE DEVOTED LOVE... Or call us at 800-527-8029 false information not to give a refund they would be expedited and will in... Scintillation, understanding the ASET ( Angular Spectrum Evaluation Tool ), Light! It is., Liz of ODBA is my savior Leo diamonds have better cut quality than others command such huge... # x27 ; s the one inspections didnt count towards the actual warranty inspections every. Got really mad Penn., in 1916 # 515666 ; I will to. ) silver & amp ; China ( 5488 ) silver & amp ; (... Is Supreme-Fit for maximum comfort and durability GDPR Cookie consent plugin at that every. Trust these reviews about Kay Jewelers dont need to worry about lead in most brass as less... Get lost to an address that did n't even exist from AGS a. In sizes for men or women end the call before I got really mad partners may their! Told that theyd probably be back first week of March there, and was!
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