Has this happened to anyone else? You mentioned that you adjusted the settings. I am about ready to scream, or throw my Cameo out the window. Open the Silhouette Studio software (Long enough to remember I have encountered this before, but not so recent that I recall how to fix it. I dont want to sound pessimistic, but I think you have a defective machine and a new cord isnt going to fix it. but the cuttings arent that exact. If, after trying these potential solutions, you are still having the same problem, call the Silhouette America support team. Status bar just keeps spinning, never shows READY. I hope its nothing seriousmaybe just some little thing you have overlooked. So thanks for all of the help! Good luck!! Please help me, I have already tried this: https://www.silhouetteamerica.com/faq/solution/cameo-3-firmware-bricked Here is a list of a few things that are issues: Mouse cursors in Silhouette version 4: Understanding what you see Then I thought Id be clever and try to replicate an image. I called Silhouette support but have yet to heard back from them. Select [View] Arg!) I hope it all works out for you. I was cutting a project, walked away for a moment and when I returned, I noticed my computer had restarted to install some updates. Right-click on your graphic card listed and select WebOpening the Silhouette Studio Software Locate the Silhouette Studio icon on the desktop, or in the Start Menu on your PC (in the Applications folder on a Mac). I received my cameo today. All I know is that if I double click on an image in my library, itll show up on a page. Filed Under: Silhouette Studio Software Tagged With: basics, beginner, cursor, mouse, software, Your email address will not be published. When you release your mouse, the Pan function will turn off. Now everything cuts fine. If prompted, complete the CAPTCHA and click "Enter.". Ive been through it, too. This is probably really simple, but I cant figure it out. I wish I could remember for sure but I think this was the message we go on ours right after installing the cutter and software. So, I called Silhouette America and got a call back a day later. wont even turn on. If these dont fix your problem, then you should call Silhouette America support team. Now when the cut stops the mat is getting drawn in the opposite direction without pressing any thing then I have to turn off the power and manually take it bout the back end Run the InstallDriver.exe program by double-clicking the file Then I downloaded a new image and when I opened my cameo software to download it it says it cannot connect to the server. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() );