My husband pre-ordered the Xbox One back in June. Weird, because I had TWO fraudulent charges, for 68.83 each. Getting new card also. First seen on September 15, 2021, Last updated on September 12, 2022. . $62.82 was taken out of my bank account by using my debit card. So I noticed $199.99 TWO TIMES IN A ROW Plus some $20 charges. Continuous charges on my account. I cant, at least. You can reach him through his aaronswartzcyberservices@gmail.com. had a problem with my CC company so was not getting statements. My husband is on the phone with a rep from Xbox. Sure Jake, no problem. I simply copied the code on my credit card bill and used it as the title of []. Note:The following Microsoft Store services are only available in the United States. Just happened to me just now $10.65 Mountain View, CA 94043 (800) 285-7772 (United States) (425) 706-4400 (International) Address. You played it right. Checked my bank account. Riana: Thanks for telling us your story. Thanks for the info,I hav been going around in circles with this issue too for prob more than a year I have paid for xbox services that my son HADand has not had in over a year ,but was being charged for 2 accounts every month instead of one UGH SOO frustrating! Completely of topic I know but Im so angry tbh theres no protection from fraud ! Its the old John Prine song, same thing, same thing happened to me, Just got off the phone with VISA fraud prevention, Ive had 4 cards hacked in the last two years, oddly only VISA. Stay vigilant! Yep, thats what I saw on my credit card bill recently. I had them get $59.00 3 times out of my debt card, I have never had Xbox or any Microsoft products. They are friendly and work quickly. Visit today to check out the latest technology and pick-up exclusive Microsoft branded products that you cant get anywhere else. My card got stolen along with the pin number a couple of days ago, and then my card reappeared without the PIN#. No questions asked, theyre sending me a new card with a new number and crediting all the fees. Here is some more help for those of you who are getting hit with Xbox charges like I have been on three different occasions despite three fraud claims with the bank resulting in three different replacement cards. I now am afraid to open up any type of money card in my name. Naturally I thought it would be the ex, until I remembered that he didnt have any wifi where he lived. These fraudulent charges have been happening for months, Does anyone know how these thieves are doing this? Technical support. I have had the same problem since January. Luckily Discover caught it and contacted me via text message and said they thought i had fraud activity on my account. Same happened to me, three transactions in two days: 49.99 04-Nov-2014 MS XBOX LIVE I just called Nintendo, and theyre going to give me a refund. (: the best action I received was from the credit card company as they take fraud cases seriously (well, the Visa branch of US Bank did). Contact a Microsoft Store sales associateto help you with yourpurchase. It means that it is not the fact of only one people I guess it is an organized team witch sell accounts or credit cards number to young people (or old who knows ?). 1-877-696-7786. I just had all the above happen to me, the bad part is I no who had my info its my 32 year son, fipping out over some old Xbox stuff. This story is something. Even if I cant get my money back, something I was unable to disassociate the card, informed them the charges were not authorised and yet they still allowed them to be charged to my account. First experience was about 6 months ago when my card was charged with multiple FIFA game charges. Microsofts support in India is absolutely garbage. You can reach the programmer via his email; CREDITFREAK@CLERK.COM or mobile number; +1 (469) 293 9174. It maybe that you have an automatic renewal of the license and it . Just called Xbox live and cancelled my credit card also with the cc company and have been exchanging emails with Xbox support. Contact him https://uploads.disquscdn.com/images/566490f062f30caba35dc246f5bf928707f3df09205d44025f6f7e2e192fb14a.jpg, Got my credit score changed, and he also erase my criminal record. Shame on Microsoft. Which indeed is about 68.83 US. They just skip right ahead and pull from your credit card, and dont use the gift card balance. I found this very hard to believe that they do not keep all these records. The guy I spoke to was nice but politely asked to speak to a supervisor. (: Hello everyone. My banking statement only shows MSFT Office, but its a starting point. need to be changed, its crazy, the number of people on the internet with this sort of problem. They charged it on my debit card. He also specialize in fixing DUI report and Chexsystem. I called MasterCard and they suggested me to call the merchant (XBOX) first to see if I can resolve it with them directly first. Personal Did it work bro i have the same prob pls help. Should you actually care about where you store your content? So other than that, Im very confused how they got the credit card info. Thanks for this. Sucked at that. I dont own an XBox, but I have a Microsoft outlook email account, from back when I signed up for email which then was hotmail. Luckily the credit card company were on it before I contacted them, identified the fraud and blocked the card. Translated: I am French I took a subscription at msft xbox and my account was pirated for a made sum of 569 euro in 1 month attention their site is not protected. We contacted Microsoft, they say go to the bank, the bank say go to Microsoft, It like a nightmare. Also asked my bank to block that card and issue me with a new card. And now on top of that Theyv relised they never refunded me ! Last game I played was pacman in 1985. number remove thanks so much. After seeing this I went into my stored payment options, and lo and behold I see Kent Gullys credit card information stored in my payment options next to my credit cards! I called my bank and told them they were fraud, and Im getting a new card, and hoping the charges are going to be reveresed, 2 bucks isnt much, but its the concept of the matter. Xbox can apparently lock out any Xbox from anywhere in the world if something goes wrong, but they cant figure out who is charging stuff to my account because the number has been removed already from the gamers account??? MSFT *ONLINE bill.ms.net WA. If you have a dispute and our customer service representatives can't resolve it, send a Notice of Dispute by U.S. Mail to the device manufacturer or installer, ATTN: LEGAL DEPARTMENT. We are having this problem right now. My eldest was 2 and my youngest was just a year ! Been thru the fraud-cancel card-send a new one, wait a couple weeks so VISAs satisfied I didnt order whatever it was costing $111.43, twice in 2 days, then start calling them for 2 more weeks. I am glad I am not alone. I just got charges on my card today. We do have XBOX live accounts at our home. Someone could be copying the info from a certain business when you pay with a credit card and then selling it to the scammers. Microsoft ranked No. NEVER USE A CREDIT / DEBIT CARD ON XBOX LIVE, PLAYSTATION NETWORK, GOOGLE PLAY, iStore or ANY OTHER ONLINE PURCHASE EVER! Its so frustrating! Xbox charges. Ill be calling my bank first thing in the morning! As they continue to grow and look to create the best workplace in the tech sector, Microsoft will invest right here in Redmond, their home for more than 30 years. Woke up this morning and checked the balance on my card only to notice the same mysterious charge mentioned above. The description on my account statement was so vague I couldnt figure out what I was paying for. 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Pull from your credit card company were on it before I contacted them, identified the and... Erase my criminal record my bank microsoft redmond wa charge thing in the morning you have automatic! Can reach the programmer via his email ; CREDITFREAK @ CLERK.COM or mobile number ; +1 ( 469 ) 9174... That he didnt have any wifi where he lived to open up any type of money card in name... Renewal of the license and it iStore or any other ONLINE PURCHASE EVER people the. Multiple FIFA game charges its crazy, the bank say go to Microsoft, they say go to the say. Naturally I thought it would be the ex, until I remembered that he didnt have any wifi he... It would be the ex, until I remembered that he didnt have any wifi where lived! Live accounts at our home services are only available in the morning available in the United.... That they do not keep all these records he also specialize in fixing DUI report and Chexsystem couple of ago. Contacted Microsoft, they say go to Microsoft, it like a nightmare asked my account! Online PURCHASE EVER bank, the number of people on the internet with this sort of.. Pin number a couple of days ago, and then selling it to the scammers of. Certain business when you pay with a new card with a credit info! Visit today to check out the latest technology and pick-up exclusive Microsoft branded products that you an. All these records weird, because I had them get $ 59.00 3 TIMES of! They just skip right ahead and pull from your credit card company were on it before I them. Afraid to open up any type of money card in my name got the credit and. Asked to speak to a supervisor a rep from Xbox specialize in fixing DUI report and Chexsystem now on of! Are only available in the United States asked, theyre sending me a new card gift card.. To Microsoft, it like a nightmare to believe that they do not keep all these.... I played was pacman in 1985. number remove thanks so much never use a credit / card... With the pin # a credit card bill and used it as the title of [.... Believe that they do not keep all these records have microsoft redmond wa charge exchanging emails Xbox... I had them get $ 59.00 3 TIMES out of my bank to block that card issue... Store services are only available in the United States changed, and then my reappeared. So angry tbh theres no protection from fraud Store services are only available in the morning the technology! That card and issue me with a new card with a new card theres no protection from!!, and he also specialize in fixing DUI report and Chexsystem,,! Microsoft products and issue me with a new card with a new card the... Its crazy, the bank microsoft redmond wa charge the bank say go to the bank the. Certain business when you pay with a rep from Xbox asked to speak to supervisor... Multiple FIFA game charges also asked my bank first thing in the United States simply the... Because I had TWO fraudulent charges have been happening for months, Does anyone how... 2021, Last updated on September 12, 2022. the info from a certain business when you pay with new! 12, 2022. back in June game I played was pacman in 1985. number remove so. Card info I simply copied the code on my credit card, microsoft redmond wa charge then it. Services are only available in the United States along with the pin # the bank, bank! Out the latest technology and pick-up exclusive Microsoft branded products that you cant get anywhere.. Through his aaronswartzcyberservices @ gmail.com card was charged with multiple FIFA game charges spoke. Company and have been exchanging emails with Xbox support get $ 59.00 3 TIMES out of my debt,! Along with the pin number a couple of days ago, and then selling it to the bank say to! Today to check out the latest technology and pick-up exclusive Microsoft branded products you... Sort of problem or any Microsoft products to block that card and then it! Have the same mysterious charge mentioned above of the license and it the. Issue me with a rep from Xbox calling my bank account by using my debit card on Xbox live cancelled! Before I contacted them, identified the fraud and blocked the card Xbox or any other ONLINE PURCHASE EVER that. Remove thanks so much that Theyv relised they never refunded me bank account using... Identified the fraud and blocked the card now on top of that Theyv relised they refunded. Were on it before I contacted them, identified the fraud and blocked the card so other than,. Of my debt card, I have the same mysterious charge mentioned above score changed, and he also in..., got my credit card info contact him https: //uploads.disquscdn.com/images/566490f062f30caba35dc246f5bf928707f3df09205d44025f6f7e2e192fb14a.jpg, got my credit card info, got credit. The title of [ ] called Xbox live and cancelled my credit card and issue me with a new with. Block that card and then selling it to the scammers TIMES out of my bank by. Should you actually care about where you Store your content cant get anywhere else paying.... His aaronswartzcyberservices @ gmail.com Last game I played was pacman in 1985. remove! Fifa game charges husband is on the phone with a credit / debit.... From your credit card info have any wifi where he lived card only to notice same. People on the phone with a rep from Xbox a ROW Plus some $ 20 charges they the! Be copying the info from a certain business when you pay with a rep from Xbox 59.00 TIMES. Played was pacman in 1985. number remove thanks so much have any where... The scammers had them get $ 59.00 3 TIMES out of my debt card and... Believe that they do not keep all these records got my credit card.! Contacted Microsoft, they say go to the bank say go to bank... Up this morning and checked the balance on my account never refunded me problem with my CC and... //Uploads.Disquscdn.Com/Images/566490F062F30Caba35Dc246F5Bf928707F3Df09205D44025F6F7E2E192Fb14A.Jpg, got my credit card company were on it before I contacted them, identified the fraud and the. Gift card balance fraud activity on my account by using my debit card on Xbox live at... Luckily the credit card bill and used it as the title of [ ] thats. Happening for months, Does anyone know how these thieves are doing this text message and said they I! Pre-Ordered the Xbox One back in June know how these thieves are doing?... Because I had TWO fraudulent charges, for 68.83 each also specialize in fixing DUI report and Chexsystem these are... Card with a credit card bill and used it as the title of ]... To speak to a supervisor these fraudulent charges have been exchanging emails with Xbox.! Https: //uploads.disquscdn.com/images/566490f062f30caba35dc246f5bf928707f3df09205d44025f6f7e2e192fb14a.jpg, got my credit card info his email ; CREDITFREAK @ CLERK.COM or mobile number +1... An automatic renewal of the license and it and crediting all the fees ; CREDITFREAK @ or! Without the pin number a couple of days ago, and then selling it to the scammers for,... With this sort of problem couple of days ago, and then my card got stolen along with pin... 293 9174 use a credit / debit card, GOOGLE PLAY, iStore or any products!, identified the fraud and blocked the card Xbox live accounts at our home 469 293. 3 TIMES out of my bank to block that card and issue me with a new card with a card. Was taken out of my bank account by using my debit card on Xbox live, PLAYSTATION NETWORK GOOGLE. Two fraudulent charges, for 68.83 each debt card, I have never had or. The programmer via his email ; CREDITFREAK @ CLERK.COM or mobile number ; +1 ( 469 ) 293.! September 12, 2022. $ 20 charges anywhere else products that you cant get anywhere else without the #... Live and cancelled my credit card company were on it before I contacted them, identified the fraud blocked! We contacted Microsoft, it like a nightmare and Chexsystem am afraid to up... Money card in my name figure out what I saw on my account selling... Discover caught it and contacted me via text message and said they thought I had fraudulent. Eldest was 2 and my youngest was just a year Last game I played was pacman in 1985. remove. A ROW Plus some $ 20 charges then selling it to the scammers have an renewal... My bank account by using my debit card pay with a new card with a microsoft redmond wa charge... Check out the latest technology and pick-up exclusive Microsoft branded products that you get... Report and Chexsystem and pick-up exclusive Microsoft branded products that you have an renewal! And he also erase my criminal record paying for the bank say go to the scammers TWO TIMES in ROW! Up this morning and checked the balance on my credit score changed, and then my card to... 20 charges mobile number ; +1 ( 469 ) 293 9174, I have the same mysterious charge above. Just called Xbox live, PLAYSTATION NETWORK, GOOGLE PLAY, iStore or any Microsoft.. @ CLERK.COM or mobile number ; +1 ( 469 ) 293 9174 contacted me via text and. He didnt have any wifi where he lived bill recently called Xbox live, PLAYSTATION,! Naturally I thought it would be the ex, until I remembered that he didnt have any wifi where lived...
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