If you are arriving, departing or transiting through Singapore Changi Airport , there are also wheelchairs available at all information counters within the airport for your use. Best seats. Taking a trip? +1 (866) 512-8364. If you're unsure or wish to discuss specific seating requirements our contact centre team can help. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. My wife just flew by herself for the first time here in USA, english is not her first language. After you verify successfully, you will get your voucher code from the email. Was met immediately by friendly staff at baggage claim who helped me collect all of my luggage. You can use the promotion code at the checkout. To add a degree of difficulty, we requested its service only two hours prior to touchdown. Singapore Airlines will help you as much as possible. A Flight Coordinator handles booking travel and making all the arrangements for the trip including at the airport for flight assistance for the elderly. For example, a person with a temporary disability may have a broken leg that is temporarily fused or immobilized. US airlines, desperate to fill thousands of pilot, flight attendant, mechanic and other positions, came to Long Beach, California last week to recruit at the world's largest convention targeted . In addition, you can also contact customer service to express your appeal and seek their help. Be aware that Singapore has no anti disrimination laws and as such the flag carrier of Singapore takes advantage and discrimates against people with disabilities or people that need extra assistance. Sorry, we could not connect you to our chat service. Alternatively, you may use. Opens another site in a new window that may not meet accessibility guidelines. How about 20 off coupons in Singapore Airlines? The wheelchair/mobility aid must be switched off and protected from accidental activation. Singapore Airlines has been providing transportation around the world since 1972. Send your senior questions to: Savvy Senior, P.O. (ta && ta.queueForLoad ? Children over 12 already fly on an adult fare and are able to fly alone. No. And the luggage aspects jumps out at me as a possible culprit. I had such a pass from CO myself last year. Since my This discount can provide senior citizens with a very economical and attractive discount to help them save money when shopping at this merchant. As our cabin aisle dimensions are restrictive, we will require your wheelchair or other assistive device to be stored in our cargo hold as checked baggage. From playgrounds to baby care rooms, we have all you need to entertain and take care of your kids. more, You seem to have JavaScript disabled. Special assistance and wellness Use this form if you require special assistance and additional support on your upcoming trip, and to submit the U.S. Department of Transportation Service Animal completed forms for review. Singapore Airlines liability is limited in accordance with our General Conditions of Carriage for Passengers and Baggage, the Warsaw Convention or Montreal Convention (where applicable and as amended from time to time) and/or any other applicable law or regulations. Other facilities include Banking Services, currency exchange centres, Baggage storage by Smarte Carte, clinics and pharmacies, phone booths, play areas, spas, prayer rooms and much more. The plans were designed to effect a debt-for-equity swap whereby the secured lenders would take ownership of the group in exchange for the reduction of their secured indebtedness, and would also provide additional liquidity under a new super-senior secured loan facility. Please note hotel check in time is 1200 hours. Upon request, we asked Mr. Naresh For your smooth flight, we provides suggestion for elderly passengers here. Also, open captioning for safety videos is available. We suggest pre-selecting a seat before the day of travel. Thread starter radioshack; . Senior Member. Let us know the type of assistance you need at the airport and during your flight. Then you can join now for your 15% senior discount at Singapore Airlines. I know Lufthansa has special representative (to speak your native language) for anyone who does not speak English/German and have to transfer at their hubs in FRA or MUC. Giving notice and as much information as possible helps us make the neccessary arrangements to meet your specific needs. While all these services offer advantages, there are some things that airports and airlines will not do. Does Singapore Airlines offer Existing Customers Promo Code? MORE+ Dec 26, 2022 Click to Save 70% OFF 70% Off Deals + 15% Off Singapore Airlines Senior Discount Each of our wide-body aircraft is equipped with an in-flight wheelchair. Do you have any special travel conditions? We believe the journey should be as exciting as the destination. However, for an extra fee, you can make a special request for our Unaccompanied Minors service for young passengers aged 12 to 15 . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-24887914', '');}, 'log_autolink_impression');airline or your travel agent to if see there are any other passengers flying on the same flight(s) and speaks the same language and willing to help and travel together. For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY) By telephone to the Aviation Consumer Protection Division - telephone 202-366-2220 (voice) or 202-366-0511 (TTY) got extended to 12 hours. Take a look at our 100 verified Singapore Airlines list >. If needed, a wheelchair is available for use between check-in and boarding the aircraft. For data privacy reasons, please do not share sensitive information such as your credit card details or password during this chat.Close this message, By using the website, you are agreeing to our. (ta && ta.queueForLoad ? Does Singapore Airlines Offer Senior Discounts? Depending on the status of the elderly passengers, such a pass might be provided. How to enable JavaScript. A With shopping outlets ranging from popular international brands to duty-free shopping, rewards and offers, shopping here is all about luxury meeting affordability. Box 5443, Norman, OK 73070, or visit SavvySenior.org. Flights; Hotels , Opens another site in a new window that may not meet accessibility guidelines. Dial 711 to be connected through the National Relay Service. Does Singapore Airlines offer NHS discount? To begin with, you should go to the homepage of Singapore Airlines to confirm your status, and then you can use the senior discount. TSA passenger support information To make accessibility arrangements, call us for help: 800-237-7976. But you should make appointment beforehand to enjoy this facilities. Special Assistance Registration Service Registering special assistance requests with your JAL Mileage Bank (JMB) card will make your travel arrangements easier Special Assistance Registration Service Support for small children, elderly customers and customers who need assistance We offer assistance for following customers on Japan domestic flights. Asiana Airlines offers various support services, such as wheelchairs, stretchers (airport evacuation bed), electric vehicles at the airport, Family Service, etc. through departure immigration. TRAVELLING WITH CHILDREN Assistance for Persons with Reduced Mobility Assistance for Persons with Invisible Disability Other Assistance Travelling with Children Baby Milk Without any doubtSingapore Airlines provides senior citizens and people over age 55 with discounted products. A major civilian airport that serves Singapore, is located in Changi, at the eastern end of Singapore, approximately 20 km from Marina Bay. The Air Carrier Access Act (ACAA) is a law that makes it illegal for airlines to discriminate against passengers because of their disability. If you have questions about travel plans, contact our Accessibility Desk at 1-313-234-6992 (charges may apply) or 1-800-228-2744 within the U.S. or Canada. When I despatch Granny on her annual trip to USA which necessitates two (ta && ta.queueForLoad ? Bookcar hire,car specials,commercial vehiclesandairport transfers. The battery(ies) must be protected against short circuits by insulating the terminals. If you need help checking in or getting to your gate, please tell a ticket counter agent. A major civilian airport that serves Singapore, is located in Changi, at the eastern end of Singapore, approximately 20 km from Marina Bay. If you are eligible for the senior discount, you will see the discount in your account. Get ready for your big adventure with our dedicated family section. Cookies are used on this site for various reasons such as to understand how the site is used and how you interact with the site so that we can offer you an enhanced and personalised experience. Earn huge savings with Special Offers: Singapore Airlines Senior Discount at Singapore Airlines. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Our seat maps show the layout of the aircraft and details of each seat including if a seat doesn't have a movable armrest. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-24886592', '');}, 'log_autolink_impression');airlines and airports however, do offer an "escort" service.. The wheelchair/mobility aid may then be checked-in without restriction. This is in compliance with the relevant legislative framework, as advised by Australias Department of Infrastructure, Regional Development and Cities. You may reserve strollers 24 hours in advance via our booking portal or depending on availability, obtain one directly at any of our Information Counters across all terminals and Jewel. If you are traveling on flights to or from the US, you may wish to refer to the Airline Passenger with Disabilities Bill of Rights which sets out a summary of the rights of passengers with disabilities under the Air Carrier Access Act and 14 Code of Federal Regulations (CFR) Part 38. It just isn't done. The familiar smiles are waiting to welcome you onboard. What is Air Travel Assistance for Seniors. I had availed the Transit support services in Chennai. Airlines must accommodate the needs of . Their superior service and comfortable flights encourage travelers to rely on them for all of their flight needs. As I travelled with an infant she took care of all the immigration procedures Find out the type of special assistance Singapore Airlines is able to provide. Special assistance Mobility aids Wheelchairs and other assistive devices Each of our wide-body aircraft is equipped with an in-flight wheelchair. You are about to log out from corporate booking account.Do you want to continue? more, You seem to have JavaScript disabled. Track updates on extreme weather or other major issues that may impact your flight. domestic to international terminal for connecting flights. Singapore Airlines has flights that go across the globe, including to North America, South America, Europe, Africa and Asia so that travelers can visit their favorite destinations. Are you reading this FlyBE and USAirways/Republic and Airwisconsin?? Start Now! she also has a nervous anxiety condition that happens in large unfamiliar busy places and gets super stressed. Depending on the status of the elderly passengers, such a pass might be provided. Sichuan Airlines will be moving to T2 from 17 Feb 2023. 6 Times of the Full-Fare Economy Class (Y Booking Class) ticket will be charged. whether we could upgrade to better hotel. If you didnt book an extra seat in advance, ask an airport agent to find out if 2 adjacent seats are available. If you are in a situation where you need assistance, then you are free to contact Singapore Airlines customer service at any moment of the day. Re: assistance for elderly passengers with limited English. That's very precious cargo you got there. Very kind people Mr. Naresh, from Jogodo team was very proactive in suggesting a near by hotel. Shared Airport transfers operate from 0700 hours till 1900 hours, any deviation in timing . by taping over exposed terminals). (per tank) International flight: Equivalent amount to USD 120. This is another issue to ask about, although senior discounts are harder to find these days. In preparation for your journey, you may refer to the table below on the IATA regulations for the carriage of your battery-powered wheelchair. Singapore Co. Reg. If your wheelchair or other assistive device is damaged, you must inform us or our airline partner of the damage in writing within 7 days. When you finally decide to use your Singapore Airlines discount code, you need to put it in the right place at checkout.Then you can use your email address to receive the exclusive offer. Passengers also have access to 2-hour free parking, avail services at baby care rooms, relax in lounges, go to the movie theatre and enjoy free WiFi. HotDeals uses cookies from third-parties or affiliate networks to Copyright 2023 JODOGO. Domestic flight (Korea): Equivalent amount to KRW 60,000. Singapore Airlines employee discount are prepared now? We allow passengers to bring certain types of mobility aids such as canes, crutches, and walkers on board the aircraft, provided they can be safely stowed within the cabin. This topic has been closed to new posts due to inactivity. Here are some tips to make your trip easier: The Transportation Security Administration (TSA) site has more information on airport assistance. How Much Does It Cost to Get Airlifted to Hospital? 2023 Singapore Airlines. When you book or manage your trip online, choose 'Add special assistance' on the passenger details page. Speaking in generalities, it is usually *not* possible for non-traveling parties to accompany a traveling person beyond the international outbound Immigration/Passport control stations and/or past security checkpoints.. +1 (844) 629-5557. For hearing or speech-impaired assistance: 800-735-2988. I would personally like to thank your greeter Mr Pawar. Commonly you see this with those that have mobility limitations or unaccompanied minors*. I would guess what you asked for was beyond the scope of their assistance offerings. Seems at least like there are some chance to get help from the (ta && ta.queueForLoad ? Meal is not included in the flight cost. The wheelchair/mobility aid may then be checked-in without restriction. 15396 Views 25 March 2022 FAQ We can assist from the time you book, check-in and during your flight. Generally speaking, senior citizens can enjoy a 15% discount on their online or in store purchase for most everything at Singapore Airlines. For the visually-impaired, our cabin crew will conduct a special safety briefing before take-off and help orientate them to their surroundings. You can go to the singaporeair.com to view more information about discounts for senior citizens. Go to the online store and pick something you like. Our cabin crew are trained to assist if you are unable to move by yourself from the in-flight wheelchair to/from your seat. This is especially useful in large international airports where customers may have to walk long distances from check in to the departure lounges. With our interactive map it's easy to plan your next trip using money or Qantas Points. Passengers requiring assistance Passengers requiring assistance To ensure the best possible preparation, let us know about any assistance you may require at the time of booking, and no later than up to 48 hours before departure. I've seen (ta && ta.queueForLoad ? Plan a smooth, safe and comfortable journey with our travel assistance and medical services. sister was traveling with the 2 year old who was a handful , she was stress-free with the kind of You're allowed to take one spare battery not exceeding 300Wh, or two spare batteries not exceeding 160Wh each. arrival in New York stress free :) .. Contact our accessibility assistance line at 404-209-3434 for clearance to fly with a communicable disease or infection. 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